SHIPPING & RETURNS
SHIPPING POLICY
Welcome to EcoPawsitive Balm's shipping policy! We strive to provide convenient and affordable shipping options for our valued customers. We use eco-friendly packaging and offer competitive shipping rates to ensure a seamless experience for you and your furry friends.
We aim to process and ship orders promptly, typically within 2-3 business days. Please note that shipping times may vary based on your location.
If you have any questions about our shipping methods or costs, feel free to reach out to our friendly customer support team.
RETURN & EXCHANGE POLICY
At EcoPawsitive Balm, we want you and your pet to be completely satisfied with your purchase. If for any reason you are not happy with your EcoPawsitive Balm, we offer a hassle-free return and exchange policy.
Please contact us within 30 days of receiving your order to initiate a return or exchange. The product must be unused and in its original packaging.
Your satisfaction is our top priority, and we are committed to providing a smooth and transparent return process for your peace of mind.